• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

‎07-29-2020 04:42 AM

HP Recommended
Product: HP Probook 650 G1
Operating System: Microsoft Windows 10 (64-bit)

Hello all,

 

An employee's laptop seems to not have the "Connect to wireless display" option. We use this option to connect to our televisions, projectors, etc. This is the first time that I encounter a laptop that does not have this option.

 

The laptop itself is almost 6 years old but I have worked with much older laptops dat do have this option.

 

I already did all Windows updates but another issue that might be related is that the HP Support Assistant does not give me any updates. The last updates it has installed date back to 2018, yet it says that the system is up to date. I already tried downloading the assistant again but still the same result. There is a chance that the updates that the assistant can't find will fix the issue.

 

If someone knows any possible solutions, please drop them below. Thanks in advance!

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.