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‎07-29-2020 01:23 PM

HP Recommended
Product: Pavilion Gaming Laptop 15T
Operating System: Microsoft Windows 10 (64-bit)

The bluetooth on my laptop is not working and when I got to the device manager it says that "Currently this hardware device is not connected to the computer."

 

I bought an extended warranty for my product that the Virtual Assistant does not seem to find. So I can't get a case number to call into HP service center to resolve my problem.

 

Can anyone help me reach a human at HP?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.