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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎07-30-2020 07:28 AM

HP Recommended
Product: Envy 5030
Operating System: Microsoft Windows 10 (64-bit)

This printer has only printed 36 pages and has been a bit of a pain since new.  I have just put in two new cartridges, 65XL colour and 65 Black and both genuine, and now it prints with the beginning and end of some lines curled.  So the beginning of a line prints below the line and curves upward and the end of the line prints curling down.  There is no smear as the letters are complete but just curved.  Some lines will print correctly at the front of the line and curl down at the end and others will curl up at the front and ok at the end.  It is not a margin issue because the anomaly will appear on indents and short lines.  Any help with this one would be much appreciated.  Cheers

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