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8GD93PA
Microsoft Windows 10 (64-bit)

Good day!

 

My laptop's brand new and the internal microphone was working fine except 2 weeks ago.

We tried all the troubleshooting solutions the virtual agent provided but nothing happened.

My microphone driver's also missing upon checking the Sounds in Control Panel; also tried to install external microphone but still can't hear any input audio.

Lastly, I also checked the available drivers here but none for microphone.

Any other help/solutions you can provided me please?

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