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PetterD
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HP Recommended
HP Spectre x360 – 15-bl001no
Microsoft Windows 10 (64-bit)

Hi have a problem with my USB port and logitech mouse. Have tried all possible options to resolve this that is listed on the web including BIOS upgrade, uninstall HUB port and restart and looked at all power settings updated all drivers, updsated wondows 10 well everything that is listed on the web.

The problem is that when rebooting the PC the mouse works for 2-3 minutes then it starts to stop moving and then dies totally and the error message comes from USB that it vannot recognice the device in the USB port and some descriptor is not recognized  by windows as well in the  Device Manager comes with a 43 error like this : A request for the USB device descriptor failed.

Now i  do not know what to do because there are no more options to try

Anyone had the same after latest windows 10 updat?

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