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08-07-2020 12:40 PM
I just reinstalled updated Firmware for Office Jet 8710 and can no longer access EWS for my wireless devices. The 8710 is Ethernet connected to LAN. I have tried the semi-rest and full reset. Neither the default admin UN/PW work, nor the custom UN/PW.
If I keep doing a full reset, how can I get my Admin PW to “stick” after doing all the updates?
Thx!
Solved! Go to Solution.
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