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‎08-10-2020 06:35 PM

HP Recommended
Product: HP Spectre x360 15t-df100
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I've had this laptop for about four months now, and the audio in the left speaker has stopped working again. This is the second time it's happened, but I don't remember what I did, if anything, to fix it the first time. The speaker *does* play sound, but only when I go into the sound settings and adjust the balance so the left speaker is playing at max volume while the right stays normal.

 

I tried restarting several times. I checked for updated drivers - nothing. I followed one thread's advice to uninstall and reinstall the audio drivers, and that made no difference. This is the second minor issue I've had that comes and goes with this PC (the other being a touch pad issue), and they happened right out of the box.

 

I don't know if this is a hardware issue or not. This laptop is covered under a protection plan, but if this is a hardware problem would this be considered a defective machine since it happened almost immediately out of the box?

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