08-11-2020 09:18 PM
I have no power on my HP Envy laptop.
When plugged into the AC adapter, there is no white LED light. I replaced the AC adapter with a new OEM one and there is still no charge and no white light.
I know the new AC adapter works because when tested with a volt tester, it shows power running through the computer. As soon as it is unplugged, from the AC adapter, the bolt tester shows no power at all.
I can’t run any diagnostics since it is not turning on, plugged in or not.