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HP Recommended
HP Pavilion 15 (cw1501nd)
Microsoft Windows 10 (64-bit)

Hello everyone,

 

Intro

My wife has this laptop (HP Pavilion 15 - cw1501nd) now for +/- three months, she told me that it takes a long time to shut down and that sometimes the battery drains while shutdown. So I check for software updates in the HP support assist tool and there was a new BIOS, as that might be a fix, I selected the BIOS update and executed it.
(The BIOS name is: F.45 Rev.A, 17 jul. 2020)

 

The problem
After executing the update the I was surprised by a boot loop that sowed the following screen:
verification of flashed bios image failedverification of flashed bios image failed

 

After a reboot, it tries to reflash the BIOS and returns to the exact same screen. So it is stuck in a failed BIOS recovery loop. Essentially it is bricked.

Things I tried

  • 1) Starting with Windows + V, to clear the CMOS
  • 2) Starting with Windows + B, to trigger a recovery
  • 3) Holding the power button for 15 seconds to reset the system
  • 4) Starting with Windows + B and a BIOS recovery USB stick with BIOS F.45 Rev.A (the one that I tried upgrading to)
  • 5) Starting with Windows + B and a BIOS recovery USB stick with BIOS F.35 Rev.A (a downgrade)
  • 6) Starting with Windows + B and a BIOS recovery USB stick with BIOS F.34 Rev.A (a downgrade)
  • 7) Starting with Windows + B and a BIOS recovery USB stick with BIOS F.33 Rev.A (a downgrade)

(I did steps 1, 2, and 3 multiple times between steps 4, 5, 6, and 7)

Results

  • Steps 1, 2, and 3 were no success. (also not in between steps 4, 5, 6, and 7)
  • Step 4 gives flashes the BIOS from the USB (I can see the USB being used because of the flashing light), but ends exactly the same a the original BIOS update, in a BIOS update recovery loop.
  • Steps 5, 6, and 7 ends in the following screen, it looks like a BIOS downgrade is not allowed:

Unable to open BIOS signature fileUnable to open BIOS signature file

Possible solution?
Might a new BIOS that validates solve this issue? Can I ask HP for a beta BIOS or something?

Thanks for your help!

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.