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‎08-16-2020 09:50 AM

HP Recommended
Product: HP Envy 32
Operating System: Microsoft Windows 10 (64-bit)

I place my Samsung Galaxy S10 on the base and it indicates that it is charging by showing the charge % in a circle.  The little light at the front of the base is solid.  After a short time, I see a "charging paused" message.  Then the light starts blinking.  How can I keep using the phone while it is doing wireless charging?  I don't know why it stops charging.  I can't predict when it will start complaining.  I'm using "Your Phone" from the PC to access the phone while it is charging.  Sometimes it doesn't seem to have any troubles with it.  Other times it fails quite soon.

 

Is it very sensitive to the position of the phone on the base.  Maybe I didn't have the little symbol EXACTLY under the center of the phone and that was the problem?  Seems pretty sensitive if that is the case.

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