08-16-2020 04:46 PM - last edited on 08-16-2020 05:45 PM by RodrigoB
Printer is out of warranty and thus looking to see how someone can help resolve this error that I can't get resolve. Followed all steps to do it myself based on what I've found, however, to no avail.
There is no jam
Unplugged and replugged
Cleared print cartridges
More details about the printer itsefl:
Product Name: HP OfficeJet Pro 6978 All-in-One
Product Number: T0F29A
Product Serial Number: [Personal Information Removed]
Service ID: 28200
Firmware Version: MCP2CN2025AR
Total Page Count: 1113
Cartridge Protection: Off
I also can't get in contact directly with anyone from HP as the chatbot just won't allow as the printer is out of warranty.