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‎08-16-2020 07:50 PM - edited ‎08-16-2020 07:51 PM

HP Recommended
Product: HP All-in-One 24-f0xx
Operating System: Microsoft Windows 10 (64-bit)

Windows 10

product #: Product number  5QA38AA#ABA

 

I have been using this machine off and on for about a year. After the most recent windows update I have lost my wireless capabilities. I am unable to connect to any wireless internet. Network and Internet does not show a wireless adapter. The wireless adapter is no where to be found on device manager at all so I can not uninstall/reinstall/upgrade the driver.

 

I have attempted to install the latest driver (Realtek RTL8xxx Wireless LAN Drivers: version 2024.0.10.214 Rev.S)  from HP support website but the driver does not install properly. It flashes through the command screen but no wireless adapter shows up. I have used HP Support Assistant to install the same driver and even though HP Support Assistant shows that installation is complete, I still have no wireless adapter on my device manager. 

 

 

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