08-20-2020 11:24 AM
I turned on my printer yesterday and immediately got a message on it that said,
"Remove and reinstall the indicated cartridge, making sure it is correctly installed. If this message continues to appear, replace the indicated cartridge."
It was indicating my black cartridge. I took out the cartridge and reinstalled it a couple times. I also checked to see if there were any software updates I needed to download to my printer, but it said it was up to date. I then tried doing a hard restart on the printer itself (unplugging the power cord from the printer while the printer was on, then unplugging the power cord from the power source), but that also didn't help. I also checked to make sure the ink level was good and that seems to be fine.
I turned on my printer again this morning and got the same message. I'm really not sure what else to do or why I'm suddenly getting this error message.