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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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08-25-2020 06:47 AM
HP Recommended
Product: Example: HP ENVY 6020
Operating System: Microsoft Windows 10 (64-bit)
Bonjour,
Voilà mon souci :
Je ne parviens pas à mettre mon imprimante "en ligne". La lumière violette ne cesse d'apparaître, indiquant le mode "configutation" (comme après avoir appuyé longuement 5sec sur le bouton "wireless setup"). J'ai mis mon imprimante sous tension puis hors tension, et enfin sous tension pour tenter de régler le problème mais rien ne fonctionne. J'ai également télécharger "HP print and scan Doctor" mais ça n'a pas réglé le problème.
Pourriez-vous m'aider svp ?
Bon après-midi à vous,
Anaïs.
Who Me Too'd this topic
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