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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎08-25-2020 04:32 PM

HP Recommended
Product: OfficeJet 5200
Operating System: Microsoft Windows 10 (64-bit)

I am trying to set up my OfficeJet 5200 to scan using only the printer's touchscreen interface.  My goal is to place a set of documents in the scanner feed, click Scan (or whatever), and go to my computer and find the scanned images somewhere.  Is this possible?

 

WebScan doesn't do it because I need to initial the connection from my computer.

SmartApp (scan to email) also requires me to initiate the scan from my computer.

Scan to Computer (from the printer touchscreen) meets me halfway, but will prompt me on my computer for what to do.  Perhaps there is a way to automate this on my Windows laptop so any scan to my computer puts the files in a specific folder?

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