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    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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OfficeJet Pro 6978

I'm hoping I can get some help on here because I'm at my wit's end with this issue.  Out of nowhere, my printer has starting having serious issues with the cyan cartridge.  **See pics below**  I have cleaned the print  heads a bunch of times up to level 3 (and wasted a lot of ink and paper) as well as replacing all of the cartridges, doing a hard reset, updating drivers, etc.  I've followed every set of directions I can find within the troubleshooting documents and support community, but nothing has worked.  It happens when I try to print from my computer or making a copy.  I'm honestly at a loss and don't really want to buy a new printer if I don't have to.  I also refuse to purchase another set of new cartridges for the 3rd time in less than a month.  Can anyone help???

 

PICS:  1st Quality Report, Level 1 Cleaning, Level 2 Cleaning, Level 3 Cleaning, Post-Cleaning Quality Report1st Quality Report1st Quality Report

1st Level Cleaning1st Level Cleaning

 

2nd Level Cleaning2nd Level Cleaning

 

3rd Level Cleaning3rd Level Cleaning

 

Post-Cleaning Quality ReportPost-Cleaning Quality Report

 

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