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‎08-26-2020 06:39 AM

HP Recommended
Product: 8500 910a
Operating System: Other

Since installation of new modem, printer remains connected to wifi but not to or recognized by devices. Also touch screen and on/off button of printer are unresponsive. I must unplug from power source and reconnect, then printer functions and is recognized by computer and android phone...for a short time only.

Occasionally, for some unknown reason or event, all the lights on the printer are flashing frantically saying to turn off. At this time, the on/off button does work and so does printer..again for a short time.

Printer is Officejet Pro 8500 A910

Devices Samsung Galaxy s8 using 9

Lenova computer ..windows 10

HP Pavillion Windows 10

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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