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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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08-28-2020 02:37 PM
I have a HP Deskjet printer 2652. I ordered a new cartridge of color ink and installed it and it's still showing empty. I also refilled the black cartridge with a ink refill kit, it also is showing empty. Then I tried to go online and register for the welcome kit so I could choose the option where they send me ink and I get so many prints each month it took me through the whole part to where it says okay let's connect to your printer so we'll know which ink to send you. Then it says it couldn't connect with my printer although the wireless icon is clearly on. It didn't tells you to press the information and cancel button to get a code to enter to allow it to connect. I printed the page and there was no code on it and follow the instructions and still nothing. Help