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mafalda73
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HP Recommended
2020 HP Pavilion 14” HD Touchscreen Laptop Computer, AMD Ryzen 3-3200U
Microsoft Windows 10 (64-bit)

Last week, I bought two identical HP Pavilion 14" HD, AMD Ryzen 3-3200U. 

One of them is having problems with the wifi adapter. The connection is slow, drops, or it even doesn't connect. It is also not picking up the other 8-9 networks that are around the house, which the other laptops (including the identical one) can see. 

I've updated the driver, uninstall and reinstall, and other suggested tips. Nothing seems to work. I wonder if it's a hardware issue at this stage. I've literally used the laptop twice since we bought it, and we urgently need it for the school year starting in two days. 

Please help!! 

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