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regdan
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HP Recommended
HP Pavilion dv6T 7000 Select
Microsoft Windows 10 (64-bit)

HP downloaded an update on my HP Pavilion dv6T-7000 laptop computer.  I lost wifi connectivity completely due to the update while I was online. Nothing else in my home lost wifi connectivity, but still I rebooted the router to no success. Please note that the laptop did work via Ethernet cable.

 

The only way I resolved the problem was to go to a restore point dated 08/16/2020.

 

I had this problem before when the computer was first purchased and first started. I had to call HP to get it resolved.  However, I don’t recall the fix.  Please inform me of the fix.  Why does the HP update cause this problem?

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