08-30-2020 04:14 PM
HP downloaded an update on my HP Pavilion dv6T-7000 laptop computer. I lost wifi connectivity completely due to the update while I was online. Nothing else in my home lost wifi connectivity, but still I rebooted the router to no success. Please note that the laptop did work via Ethernet cable.
The only way I resolved the problem was to go to a restore point dated 08/16/2020.
I had this problem before when the computer was first purchased and first started. I had to call HP to get it resolved. However, I don’t recall the fix. Please inform me of the fix. Why does the HP update cause this problem?