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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
Deskjet 2630
Microsoft Windows 7 (32-bit)

Instant ink saying it can't connect to my printer because it's off line which it isn't

Printer is connected by USB cable, but was connected by Wireless until the link failed.

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