09-01-2020 07:08 PM
My internet connectivity goes down about once an hour. The wifi adapter usually needs to reset. I also get an error message about the Realtek adapter is experiencing hardware related problems [all drivers are up to date]. A network cable is not properly plugged in or may be broken. The default gateway is not available. I have the initial mfr's warranty and bought a 3 year care pack warranty. I got on the hp chat box with some guy who said the problem isn't covered by hp warranty and I needed to contact some other hp fee for help service. I really want to throttle everyone at hp right now. I'm not sure what to do, a 2 month old pc shouldn't be going down every 45 minutes.