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‎09-02-2020 03:23 AM

HP Recommended
Product: S6500 Speaker
Operating System: Microsoft Windows 10 IOT

Hello,

I have a 6500 wireless speaker. It's new as I bought it yesterday. 

I charged it all day and night, but the problem is that I couldn't switch it on and it is not working at all.

the lights are not on, and I don't know if it is charging or not.

I attempted to charge it with a different USB cable but there's no result. 

please help me to switch it on, as I  could not use it

thank you

 

 

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