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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

‎09-03-2020 02:56 PM

HP Recommended
Product: OMEN Laptop - 17-cb1055cl
Operating System: Microsoft Windows 10 (64-bit)

Purchased the HP Omen 17 from Costco.  Model number: 17-cb1055cl

It is: i7-10750H - GeForce RTX 2070 - 144hz

 

Reviews online say this model has G-Sync. But I do not see the option in the Nvidia Control Panel. There is no 'Display' menu and no mention of G-Sync.

 

This is the same issue as the post here:

https://h30434.www3.hp.com/t5/Gaming-Notebooks/Cant-tell-if-HP-omen-17-has-G-sync/td-p/7690200

 

This is a brand new laptop.  I updated the BIOS to the latest version on HP's site. I updated all Windows Updates and all HP updates. I even did a complete uninstall of NVIDIA and reinstalled from HP, even though the laptop is only 2 days old.  Still no G-Sync option.  My monitor refresh is properly set to 144hz.

 

Does this model have G-Sync? If so, what could be the problem?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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