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‎09-03-2020 04:19 PM

HP Recommended
Product: HP OMEN 15
Operating System: Microsoft Windows 10 (64-bit)

Hi all,yesterday, after several weeks/months without using it, OCC stopped working and remains looped inside the loading screen (black windows with sliding phrases near a white rhomboid logo, see attached image).I have no idea what happened.Looking into the internet I tried multiple fix but none has worked. Those fixs include:- re-installing- updating BIOS- updating windows- updating all HP software (utility, assistant, recovery menager)

To problem is that my HP OMEN 15 seems to have "reset" his fan speed to Default which is not that good for gaming. Usually I set it to Comfort where both fan speed up and decrease by a LOT the temperature of both GPU and CPU.

Anyone has any suggestion that can solve this?

Thank you in advance!

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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