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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎09-06-2020 08:59 AM

HP Recommended
Product: DeskJet Ink Advantage 2130
Operating System: Microsoft Windows 10 (64-bit)

Scanner is not scanning bottom last 1.5 cm portion so I always get incomplete scans. I think its because the scan head is stopping 1.5 cm before the end of the scanning glass and then returning back.
Below is the link for video of this behavior:

https://drive.google.com/file/d/1pPGWqHDW1D6wg1CtOuiNOVcr5njMClsC/view?usp=sharing

 

Please let me know what could be the issue and solution.

 

 

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