09-07-2020 01:31 PM
Just started having issues with printer not always printing. Error message "There is a problem with the printer or ink system. Turn print off, then on. If problem persists contact HP. Ox61011bed " I put in new blue cartridge. It still prints.but will stop after a print job and show the above message but when I hit the "ok" button I can usually print again. It keeps doing the ink check thing..like back and forth a couple times. Also new message "do not use a power strip or wall switch to shut down. All equipment hooked up separately to a power strip. I use the off button on the printer screen.
[ps: I know I have Windows 10 but beyond that have no idea and don't know where to look.]
Thanks for any help. Grannie
Solved! Go to Solution.