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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

‎09-07-2020 04:21 PM

HP Recommended
Product: HP Omen 15 EN0023DX
Operating System: Microsoft Windows 10 (64-bit)

I left my laptop unplugged for a little too long and the battery was completely drained. After plug-in and power up I noticed every action was beyond super slow. Mouse movement delayed and blocky, audio is scratchy and drawn out, simple operations take forever, etc. I have since tried everything to get the laptop back to working condition and nothing seemed to work. 

 

Things I did:

Update drivers

Checked Disc

Checked Drive

Defrag

HP Hardware Diagnostics Test

Factory Reset

Fresh Start Reset

 

Laptop Specs:

HP Omen 15 

AMD Ryzen 7 4800H APU

1TB SSD

16GB SODIMM DDR4 SDRAM

NVIDIA GeForece GTX 1660 Ti 6GB

Who Me Too'd this topic
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