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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎09-10-2020 12:16 AM

HP Recommended
Product: OfficeJet 3830 Series

My OfficeJet 3830 printer hasn’t been used in about 8 months, I tried to use it yesterday and it wouldn’t print at all? The printer is in great condition, no damage, and it goes through the printing process, it just won’t print. There’s colored/black ink installed and fresh paper. I connected the printer to the same WiFi as my laptop and did about every trouble shooting solution I can think of!

  I cleaned the ink cartridges, unplugged the machine for an hour, updated the printer, manually cleaned the ink cartridges, tried to print from the HP app, everything! I’m not sure what else to do as this printer is pretty much new, I would hate to have to get another printer. Thank you!

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