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‎09-10-2020 08:47 AM

HP Recommended
Product: HP ProBook 430 G7
Operating System: Microsoft Windows 10 (64-bit)

Hi to all,

i have an HP ProBook 430 G7 connected to a HP USB-C Mini Dock, connected to a 65W USB-C / AC Power supply.

In this configuration, the notebook doesn't charge itself.

Please note this:

1. The notebook charges it normally with a classical AC power supply

2. The HP USB-C Mini Dock seems to works normally without the 65W USB-C /AC Power supply. I connected to it an HDMI cable, an ethernet cable and some usb devices and they works.

3. When i connect the 65W USB-C/AC Power Supply directly to the USB-C port on the notebook, the charging works.

 

Any ideas.

Thank you.

Who Me Too'd this topic
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