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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

‎09-12-2020 06:15 PM

HP Recommended
Product: HP OMEN 15 2020 AMD
Operating System: Microsoft Windows 10 (64-bit)

I just bought my HP Omen 15 2020 AMD, and I can't use my Nvidia graphic card RTX 2060 and probably because the error code 43 on device manager...

I already tried to install and reinstall driver from these source:

- Windows update default driver

- Driver from hp support

- WHQL driver from Nvidia

- Latest driver from Nvidia Geforce Experience

 

before installing I already tried clean all nvidia remainings manually and with DDU software

 

Note:

- I cleaned install the windows because before this I got the bluescreen that fixed by upgrading BIOS,

- already install all the software from the hp support for Omen 15 en000xx

- There is another yellow triangle on device manager on USB xHCI Host Controller

 

Thank you

Who Me Too'd this topic
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