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‎09-15-2020 02:06 PM - last edited on ‎09-15-2020 02:29 PM by Moderator

HP Recommended
Product: HP Envy x360
Operating System: Microsoft Windows 10 (64-bit)

Serial [Personal Information Removed] Product 3F613UA#ABA

during webex meeting my microphone could not be detected. I could hear but no one could hear me. I see I have an issue with the Intel Smart Sound SST driver error code 10. I uninstalled and deleted then tried to reinstall but error code 10 came up. I'm not sure this is related to my microphone issue.

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