09-16-2020 12:12 PM
Hi, I am using this HP omen 15 gaming laptop for one year (RTX 2070 max-Q design, CPU intel core i7 9750H, 32gb ram, 512 ssd) and recently, I am experiencing sudden fps drop to 15-20 or even freeze for couple seconds then back to normal. all my drivers and bios up to date. my cpu running between 90-100c in any game even in low settings then reapplied thermal paste and cleaned fans which gave no effect to overheating. then tried third party tools like Throttlestop, XTU but whatever changes I made took no effect because I read my product locked advanced bios options for even third party tools, so I couldn't even find way to disable intel turbo boost which I read from other forms could be useful. so basically it seems like there no way for me to fix this problem and use my gaming laptop for documentation or watch movie? so please anyone who had dealt with this kind of issue can give me advice would be much appreciated?
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