• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Notebook 15-ay513tx
Microsoft Windows 10 (64-bit)

I have am using windows 10 (64 bit) in HP Notebook 15-ay513tx.  I am facing a wireless adapter problem from last week. After using laptop for some time, the wireless adapter gets uninstalled or sometimes it gets disappeared from network connections. To get it back I have to go to the device manager and uninstall the drivers and again reinstall the drivers and restart the computer. I have to do this after almost every hour or one and hour of usage.
I have searched in internet and gone through mostly possible answers regarding wireless adapter problems. From them I have found many solutions but none of them works. The solutions which I have tried are as under.

  • Uninstalling and reinstalling the drivers.
  • Update BIOS  and WLAN driver.
  • Unchecking "Allow the computer to turn off this device to save power"
  • Selected "Maximum Performance" in advanced power settings.
  • Reset the wireless router.

None of the above solutions worked.

My wireless adapter is Realtek RTL8723BE 802.11 bgn wifi adapter.

 

I request you to look into this matter and give me some suggestions to overcome this issue.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.