09-17-2020 12:46 PM
My notebook: HP Pavilion x360 Convertible 15-cr0xxx
Hardrive/SSD 1 Primary HDD Ba*, Model: Toshiba MQ04ABF100. Serial Number: 481PP213T
Hard Drive/SSD Short DST check: failed
Failure ID: U8DWL3-97TA85-GXGJ2J-60VM03
I received this message after the symptom test. I can still start my computer but I hope to get it fixed. Please explain to me
1) How do I know if I can fix my hard drive problem by either resetting it, or simply replacing a new physical hard drive?
2) If I can save my computer by resetting it, will it be necessary for me to delete all my previous files?