09-18-2020 11:50 AM
I bought the Spectre x360 Convertible less than 2 years ago and it seems I got an issue that many seem to have gotten with this product. It died suddenly on me while working and it won't turn on. I can't get the Power LED and charger LED to turn on either. I have tried 2 power supplies both correct models from HP too. Based on what I've seen in other forum posts, the mother board seems to have given out.
Is there a way to buy a motherboard direct from HP? I believe I can do the board swap myself.
Also is there a recommended way to make contact with HP? After trying several ways to make direct contact regarding a product without warranty, I kept getting redirected here.