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HP Recommended
M254dw
Microsoft Windows 10 (64-bit)

After changing the toner cartridges the printer didn't recognize them. when i tried to take the tray out to re-seat them the tray have gotten stuck on the right side.

 

When i start the printer and the cogs starts turning i can hear how the cogs are slipping.

Do anyone have a fix to this problem?
Do the printer have some kind of emergency release for problems like this?

Who Me Too'd this topic
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