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HP Envy 13-ah0005ng
Microsoft Windows 10 (64-bit)

Hello dear friends,

 

I am writing this forum post because I have a real issue with my microphone. Actually it is working but so barely that other people hear my voice only from very far. I really have to shout and even then, people can hardly hear me. Ofcourse I first tried the options google had to offer me:

 

 - right click on the sound icon down right the screen. Hit the record tab. Select properties, go to levels and boost the microphone to 100 (= max settings).

- In the settings menu of windows, go to system, then sound, then the problem solver. Ofcourse no problems where detected. If i tried to test the microphone, it indicates the max value is about 7%.

- uninstalling all drivers and let microsoft re-install by restarting your laptop.

- I ran the problem solver from HP Support Assistance. No problems where found.

 

 As a microphone, I am using the build in microphone from the laptop and a external headset (Nubwo N11). I hope you guys can help my out. Thank you in advance.

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