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    Fix HP Printer issue in macOS

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    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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    Fix Windows 10 Update Issues

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HP Recommended
Officejet 6962
Microsoft Windows 10 (64-bit)

Running into an issue where i can't install the print driver for the officejet 6962.  Printer is on a wireless network fine.  I can see it with HP Smart.  I can ping it.  Console shows it online.  I just can't print to it.  I have installed and re-installed the SW multiple times.  Power cycled everything multiple times.  This printer has been working fine.  I think a Windows 10 update caused issues with the print driver. 

 

In the windows 10 settings dialog box for adding printers I see the printer HPBF604A (HP OfficeJet 6960), and underneath it says "Driver is unavailable".  

 

Anybody else seeing this?

 

thanks.

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