09-19-2020 01:16 PM
Running into an issue where i can't install the print driver for the officejet 6962. Printer is on a wireless network fine. I can see it with HP Smart. I can ping it. Console shows it online. I just can't print to it. I have installed and re-installed the SW multiple times. Power cycled everything multiple times. This printer has been working fine. I think a Windows 10 update caused issues with the print driver.
In the windows 10 settings dialog box for adding printers I see the printer HPBF604A (HP OfficeJet 6960), and underneath it says "Driver is unavailable".
Anybody else seeing this?