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prizmatix
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‎09-23-2020 02:19 PM - edited ‎09-24-2020 10:38 AM

HP Recommended
Product: HP officejet pro 8710
Operating System: Microsoft Windows 10 (64-bit)

Printer won't print or copy, Job just spins. document won't feed. 

 

All the printing noises sound like it will work, but nothing happens after the noises.

I did a soft reset and a factory reset. The calibration paper came out, but then nothing. Same problem as before. 

By going into support menu, I was able to print the extended self test and the printer status report. 

But whenever I try to print from PC or make a copy, the job just hangs.

 

Any one have any ideas?

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