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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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09-28-2020 04:24 AM
HP Recommended
Product: M255dw
Operating System: macOS 10.15 Catalina
I'm trying to print photos on 100 mm x 150 mm 150gm gloss photo paper. All the paper setting are correct but it always jams, whatever tray I feed from. Printer seems unable to feed the paper around the back of the printer as this is always where is jams. Printer is less than 6 weeks old and OK with normal A4, etc.
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