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‎09-28-2020 10:50 AM

HP Recommended
Product: HP Envy Laptop

Hi All.  

 

Incoming audio is fine.  I can hear people well. 

 

Outgoing audio, i.e. zoom meeting, has extreme interference and scratchiness.  People cannot hear me because there is so much interference and I sound like a robot.  

 

I tried rebooting the hard drive.  Did not work.  The support center diagnostics cannot detect any issues, says it's fine.  It's not. 

 

Thanks for any suggestions.  

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