cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

New member
2 1 0 0
Flag Post
HP Recommended
OfficeJet Pro 6978
macOS 10.12 Sierra

Cyan is no longer printing on my OfficeJet Pro 6978. I haven't changed anything on my printer recently, tried the hard reset, tried a new cartridge and ran the "clean printheads" function multiple times. Nothing. Still no cyan. Any other possible solutions?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation