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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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09-30-2020 06:02 PM
HP Recommended
Product: OfficeJet 8025
I just purchased an OfficeJet 8025 and was setting it up when I got this error
There is a problem with the printhead.
Error code: 62.80.13
I have tried to follow a few instructions that I found from other people, but it has not worked. I tried to turn the printer on, unplug for 60 seconds, and plug it back in.. no change.
Any other help other than returning it?
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