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‎09-30-2020 07:17 PM

HP Recommended
Product: Pavilion 23
Operating System: Microsoft Windows 10 (32-bit)

Received a hp pavilion after a factory reset (wifi was working fine before reset) moved to a different location after reset and am trying to connect to my home wifi or even my mobile hotspot but it won’t connect saying it can’t connect to the network (all other devices at home connect fine). 

i have reset my router

Done a network reset 

run troubleshooter (the result just says issue with the wifi router) 

reinstalled my network adapter 

followed instructions on performing an ip reset on command prompt 

and tried to manually connect the wifi device

 

i don’t understand too much about computers and wifi so any help would be much appreciated

thank you ! 

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