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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
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Common problems for Connectivity Issues
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HP Recommended
OfficeJet 8630
Microsoft Windows 10 (32-bit)

I had to get a new router and therefore reconnect both my pc and printer to a new network.
Both are connected to this new network (Windows 10 pc and Officejet 8630 printer). I'm getting an "printing error" when I try to print. It has been tried to reinstall the printer to the pc. I'm ABLE TO PRINT FROM MY CELL PHONE.

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