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HP Recommended
HP Color LasesrJet Pro MFP M181FW Printer
Microsoft Windows 10 (64-bit)

I'm using HP Color LasesrJet Pro MFP M181FW Printer and there are 4 toners. Recently the black toner has run out (which model and part no was 205A and CF530A).

Then I bought an original HP toner for this printer from here (which model and part no were 204A and CF510A) and replace it with the old one (205A). But it is not supporting and showing an error message in the printer's display that "Incompatible black cartridge". But as far as I know that, 204A toner is also compatible with the MFP M181FW Printer (see here), but why it is not working for me? Is it conflicting with the other three 205A toners? or is there another issue?

 

I tried with many methods to solve it (like printer resetting, disabling hp cartridge protection etc.) but no luck!

Please help me to get rid of this problem. Thanks.

 

Here are the printer details:

1601819322729.jpg

 

The error message:

1601819416349.jpg

 

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