10-04-2020 12:18 PM - edited 10-04-2020 04:55 PM
I am having problems with my HP Envy 4520 all in one not printing in color. I can print but nothing comes out in color. Even the print preview is in b&w.
OS Windows 10 .....64 bit
I have uninstalled and reinstalled printer and all drivers numerous times and still won't work with color.
I have followed other suggestions ..... clicking on advance tab and making sure that greyscale is not checked but I don't even have the option of greyscale or monochrome or color. (see pictures below)
I hooked it up via the usb cable and did get it to print color that way but once I hooked it up wireless again same thing .......no color or color option !!
I am getting very frustrated and hope someone can help. I have searched this whole board and done everything I have found and nothing works.