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‎10-06-2020 07:14 AM

HP Recommended
Product: pavilion laptop15
Operating System: Microsoft Windows 10 (64-bit)

I formatted my HP Laptop 15 and after completion, while installing an error message "the computer restarted unexpectedly and encountered an unexpected error. windows can not install" appeared so I used the registry to clear the error now my laptop is stuck on rebooting and would not pass the HP logo at startup.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.