• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issue? Click here for tips and tricks.
HP Recommended

SCENE: I started my laptop for some normal work and then I simply plugged in the charger for around 20 minutes(Laptop was in sleep mode). later I came to work again opened the lid and pressed the power button for awaking it from sleep, NO RESPONSE.

I plugged it again, NO CHARGING BLINK.

I re-seated the Battery, NO RESPONSE.

Later i checked the Internet i found that it might be the CMOS battery I took it out and checked, NO CURRENT IN CMOS.

Then I replaced it but still I am facing some problems, they are:

LAPTOP IS NOT CHARGING

CHARGER BLINK IS NOT BLINKING

HOWEVER IF DO A HARD START(removing ram, battery and CMOS and press power button for 30+ seconds), The screen shows HP boot logo and then CMOS checksum invalid error 502 press enter to reboot.  I tried both things pressing enter and not pressing enter both leads to same result= THE LAPTOP SHUTS DOWN. 

 

NOW I DON'T KNOW WHAT TO DO, I TRIED EVERYTHING AVAILABLE ON INTERNET BUT THERE IS NO CASE SIMILAR TO ME.

PLEASE HELP 🙂

 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.